PilotWrittenPrep
Privacy

Privacy policy

We store your email address, payment and access status, and your practice progress and results in order to deliver the service. Payments are handled by Stripe; we never store card data.

Access and deletion

Under Profile you can at any time download a copy of your data, or delete your account. On deletion we remove your personal data — email, name, profile image, login data (passwords/sessions) and any uploaded proof files — while anonymized usage statistics (answers and results with no link to you) are kept to improve the product. Payment and refund history is retained as long as accounting law requires, tied to an anonymized account. Deletion cannot be undone.

Refund proofs

If you submit a Pass Guarantee claim, the proof (screenshot/PDF) is stored in private, secured object storage and used only to process the claim.

Newsletter

If you sign up for the newsletter we store your email address to send you tips and updates. You can unsubscribe at any time using the link at the bottom of every email, and we'll stop sending you marketing.

Analytics and cookies

We ask for your consent to cookies in four categories, and none of the optional ones are pre-selected in your favor — you choose what to turn on:

  • Necessary — sign-in, security, and remembering your cookie choice. Can't be turned off; these don't require consent.
  • Statistics — anonymous usage stats via Google Analytics, to see what's working and what isn't.
  • Marketing — ad measurement and targeting via the Meta Pixel.
  • Personalisation — remembers your preferences and tailors content to you.

Cookies in a category are only set once you turn it on. If you reject or leave a category off, Google Analytics runs without storing anything and the Meta Pixel is never loaded. IP addresses are anonymized, and we don't sell your data. You can change your choice at any time using the "Cookies" link in the footer.

We use cookies for analytics and marketing to improve the app and reach more people prepping for their FAA written. The choice is yours. Read our privacy policy.